Return Policy
Return Policy
We understand that sometimes a product may not meet your expectations. At Falcon Buy, we offer a 30-day return policy to ensure complete customer satisfaction.
Return Eligibility & Conditions
To be eligible for a return, the item must be unused, in its original condition, and include proof of purchase. Items that show signs of wear and tear may not be accepted.
Return Shipping & Costs
Customers are responsible for return shipping costs, unless the product is defective or an incorrect item was received. We recommend using a trackable shipping service to ensure safe return.
Processing & Exchanges
Once we receive and inspect the returned item, we will process your refund or exchange within 7-10 business days. Exchanges may be subject to availability.
For return inquiries, contact us at ecomeprime17@gmail.com.
To initiate a return, please contact our support team for guidance on the return process. Your satisfaction is our top priority, and we are here to assist you at every step of the way.